Privay Policy

Effective Date: The 1st of  Jan, 2025
Last Updated: The 1st of Jan, 2025

At Urisma, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or purchase from us.

This policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Who We Are (Data Controller)

Urisma is operated by a company based in China, with servers hosted in the United States. For the purpose of data protection laws, we act as the Data Controller of your personal information.

If you have any questions or concerns, please contact us:
📧 Email: service@urisma.com
🕘 Business Hours: Monday–Friday, 9 AM–5 PM (GMT+8)

We collect personal data when you visit our website, place an order, or interact with us. This includes:

  • Identity Information: Name, email, phone number
  • Order Information: Shipping address, billing address, product choices
  • Payment Information: Payment method (cardholder name, last 4 digits of card, no full card data stored)
  • Technical Information: IP address, device type, browser type, location (approximate)
  • Usage Data: Pages visited, session duration, referring URLs
  • Marketing Preferences: Opt-in newsletter status, email open/click behavior

We do not knowingly collect information from children under the age of 16.

We use your data for the following purposes:

  • To process, confirm, and ship your orders
  • To send you transactional updates (order confirmation, delivery tracking)
  • To provide customer support
  • To personalize your shopping experience
  • To improve our website performance
  • To send marketing emails if you opt-in
  • To detect and prevent fraud

For users in the European Economic Area (EEA) and the United Kingdom, our legal bases for processing your data include:

  • Consent (e.g., for marketing subscriptions)
  • Contract performance (e.g., fulfilling your orders)
  • Legitimate interests (e.g., website security, customer service improvements)
  • Legal obligations (e.g., tax or accounting requirements)

You may withdraw your consent at any time.

We only keep your personal data as long as necessary:

  • Order and account data: 7 years (for tax and legal reasons)
  • Marketing data: Until you unsubscribe or request deletion
  • Inactive browsing/session data: Auto-deleted after 24 months

We do not sell your personal information. We only share your data with:

  • Payment providers (e.g., Stripe, PayPal)
  • Shipping partners (e.g., YunExpress, 4PX, FedEx)
  • Email and marketing platforms (e.g., Mailchimp, Omnisend)
  • Analytics tools (e.g., Google Analytics)
  • Legal or regulatory bodies, when required by law

All vendors are required to maintain confidentiality and security of your data.

Your data may be processed outside your country, including in the United States, where our servers are located.

If you are located in the EEA or UK, we ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Contracts with vendors requiring strict data protection compliance
  • Access control and encryption

By using our services, you consent to such transfers.

We use cookies to:

  • Save your shopping cart and preferences
  • Enable secure login and checkout
  • Analyze website traffic
  • Provide personalized content and ads (if consented)

You can manage your cookie preferences via the banner or through your browser settings. For more, see our Cookie Policy.

If you are a resident of the EEA, UK, or California, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict certain processing
  • Withdraw consent at any time
  • Request data portability
  • File a complaint with your local data protection authority

To exercise any of these rights, email us at support@[yourbrand].com. We may ask for identity verification before processing your request.

If you are a California resident, under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know what personal information we collect and how we use it
  • Access and request deletion of your personal data
  • Opt-out of the sale of your personal data (we do not sell your data)

You can make these requests by contacting us at service@urisma.com

We use industry-standard technologies (SSL encryption, secure servers, access controls) to protect your data. However, no system is 100% secure, and you use our services at your own risk.

Our website may contain links to third-party websites (e.g., Instagram, Pinterest). We are not responsible for their privacy practices. Please review their privacy policies separately.

We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on this page, with the “Last Updated” date updated accordingly.

If you have questions or concerns about this Privacy Policy or your data, you may contact us at:
📧 Email: service@urisma.com
🕘 Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT+8)